In times of old when customers were disgruntled with a company or service, they would write a strongly worded letter and send it off with a contemptuous lick of the envelope.
Unfortunately for big brands, (and fortunately for the customer), it is now extremely easy to air views on Twitter, and sometimes complaints spread like wildfire.
This issue in this particular case concerned make up brand Sleek which describes itself in the following terms;
Phoebe Parke 